I used a local company that came to the house but they were no longer available. I ordered the package and it seemed to take some time until I got it. So I packed up 7 knives and shipped off on a Friday morning from the East coast to CA. Again seemed like a long time and I reached out the next Wed and they said they just arrived. I was bummed as I thought it was going to take a lot longer. But Friday they showed up at my door. So one week in total. That’s pretty darn good. Knives are sharp with a great edge. I sent cleavers, chef and boning knives, all look great. I will absolutely use them again and recommend Knife Aid. My only negative is that the package is not big enough for a banquet/carving knife. Maybe there is an option I didn’t see. I like the person sharpening the knives puts their name in the package. Great touch.